Lowe's on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called "OSHbot," the robots will assist customers at the ...

Lowe's is seeing "dramatic improvements in customer service" when associates adopt the Mylow AI assistant to help them in their customer interactions, CEO Marvin Ellison said on a Q4 2025 earnings ...

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

Lowe's has launched 'ask Mylow,' an AI-powered virtual advisor to help with home improvement projects. The tool offers real-time answers and was developed in collaboration with OpenAI, according to a ...

The home-improvement chain has partnered with DoorDash and Alphabet's Wing to offer this service, which delivers select home improvement items directly to customers in as little as 20 minutes. Lowe's ...