Rodolphe Barrere is co-founder and CEO of Potloc, a market research company pioneering a new approach to extracting consumer insights. The best businesses understand the importance of listening to ...

PARIS & NEW YORK & HONG KONG--(BUSINESS WIRE)--Eight banks from Asia, Europe and South America are winners of the seventh annual Efma-Accenture Customer Insight & Growth Banking Innovation Awards, ...

For years now, we analysts have been fed a steady diet of “UCaaS and CCaaS must come together.” Conceptually, it makes sense, as the communications channels are across both product areas are the same, ...